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Posted by Pinaki Kathiari on June 23, 2009

You’re still counting clicks, huh?

UX Booth has a great article on Counting Clicks. The every famous “3 Click Rule”, which is something like everyone should get to where they want to go in 3 clicks, is one of those “rules” that we aren’t fans of.

Not because we don’t like the challenge of making everything on your website available within 3 clicks. There might be times where it is applicable. As a general rule it places unnessary contrains on the architecture that might not really be a benefit to the user.

For example large navigation systems are not helpful for people to make decisions with. In that scenario people might want 4 clicks with smaller navigation items.

The truth is that hard, fast, and specific rules like this don’t apply to everything. Just like saying that a glass of wine a day is good for you doesn’t apply to everyone.

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