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Posted by Michael Alfaro on September 5, 2011

Create a Shared Mailbox in Office 365

Following up my previous post on Connecting powershell to Office 365, here’s why.  I needed to create a shared mailbox for multiple people to have access to.  Here’s how it’s done(Thumbs up to Microsoft for the great documentation):

“Create and configure a shared mailbox

After you create a shared mailbox, you have to assign permissions to all users who require access to the shared mailbox. Users can’t sign in to the shared mailbox. They have to sign in to their own mailbox and then open the shared mailbox to which they’ve been assigned permissions.

Here’s how to create and configure a shared mailbox for the Corporate Printing Services department at Contoso Corporation.

  1. Create a shared mailbox   To create the shared mailbox for Corporate Printing Services, run one of the following commands:Office 365

    New-Mailbox -Name "Corporate Printing Services" -Alias corpprint -Shared
    
    Set-Mailbox corpprint -ProhibitSendReceiveQuota 5GB -ProhibitSendQuota 4.75GB -IssueWarningQuota 4.5GB

    Microsoft Live@edu

    New-Mailbox -Name "Corporate Printing Services" -Alias corpprint -Shared

    The new shared mailbox is displayed in the Mailboxes list in the Exchange Control Panel.

  2. Create a security group for the users who need access to the shared mailbox   In the Exchange Control Panel, create a security group for the staff who need access to the shared mailbox for Corporate Printing Services.
    1. Select My Organization > Users & Groups > Distribution Groups > New.
    2. Specify a display name, alias, and e-mail address. In this example, we’ll use Printing Services Staff, corpprintDG, and corpprintDG@contoso.com.
    3. Select the Make this group a security group check box.
    4. In the Ownership section, click Add to add an owner, if necessary.
    5. In the Membership section, click Add.
    6. In the Select Members page, select the users you want to add. When you are finished, click OK.
    7. On the New Group page, click Save.
      Note   After you create a security group, the membership is closed. When membership is closed, only group owners can add members to the security group, or owners have to approve requests to join the group. Additionally, only group owners can remove members from the security group.
  3. Assign the security group the FullAccess permission to access the shared mailbox   To enable members of the Printing Services Staff security group to open the shared mailbox, read e-mail, and use the calendar, run the following command:

    Add-MailboxPermission "Corporate Printing Services" -User corpprintDG -AccessRights FullAccess
  4. Assign the security group the SendAs permission to the shared mailbox   To enable members of the Printing Services Staff security group to send e-mail from the shared mailbox, run the following command:

    Add-RecipientPermission "Corporate Printing Services" -Trustee corpprintDG -AccessRights SendAs

Note   It may take up to 60 minutes until users can access a new shared mailbox or until a new security group member can access a shared mailbox

Next steps

  • Assign an Exchange Online (Plan 1) or Exchange Online (Plan 2) license to a shared mailbox if you need additional functionality. See Manage licenses in Office 365 for enterprises.
  • Let users know how to open the shared mailbox using Outlook Web App. Point them to this topic: Open Another Mailbox
  • Let users know they can view and use the calendar in the shared mailbox. Each user can schedule events or enter their vacation or out-of-office time.
  • By default, security-enabled distribution groups are displayed in the shared address book. However, you may not want users to send e-mail to this type of group because its purpose is to assign permissions to a shared mailbox. To help prevent users from sending e-mail to a security-enabled distribution group, you can hide it from the shared address book.
    To hide a group, just select it in the Groups list, click Details, and select the Hide this group from the shared address book check box.
    Alternatively, you can restrict who can send messages to the group. For example, you can allow only members to send messages to the group. To do this, configure the Delivery Management section on the group’s properties page. See Change Distribution Group Properties.”

Original Source here: http://help.outlook.com/en-us/140/ee441202.aspx

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Showing 2 Comments

  1. Arun Chaudhary

    Hello Friends, I am Arun chaudhary from India & have a querry.
    I have a samll project in my hand with 12 of users in Exchange 2003 & I am planning to migrate in office 365, but I know office 365 doesn’t support Public folder, how can I intigrate my PF in office 365,
    If any help I will be appricaite.
    Arun Chaudhary
    MCP,MCTS,MCITP
    arunkalagarh@gmail.com

  2. Michael Alfaro

    Hi Arun,

    Did some searching, and it looks like Microsoft has already put together a document that shows different Public folder scenarios in use and how to migrate them over to Office 365. Here’s the document: http://www.microsoft.com/download/en/details.aspx?id=27582

    Hope that helps,
    Mike