Posted by Michael Alfaro on July 30, 2012

Cisco SOS PhoneInRecoveryMode

One of our SPA504G phones from Cisco was in recovery mode when I tried to set it up.  Our vendor at Dynamic Strategies, Inc http://www.ds-inc.com/ (shout out to Kyle!)was able to point me in the right direction to fix this problem: https://supportforums.cisco.com/docs/DOC-10011

It takes a while to run, but allows you to recover the phone.  Here’s the link to the most important piece which is the recovery program itself: https://supportforums.cisco.com/servlet/JiveServlet/download/10011-1-66712/spa50x-7-4-4-recovery.zip

Topics: business, technology